Smarten R2 A T O S
Smarten Software announces partnership with leading European IT service company
Smarten Software and Atos Italy develop customer care and billing solution for voice and IP services operator

ISP 2000, Amsterdam March 15, 2000 -- Smarten Software, a leading European publisher of customer care and billing software for internet service providers, announces today that Atos Italy and Smarten have entered into a partnership in the field of customer care and billing systems.

The companies' first project is to develop a customer care and billing system for an as yet undisclosed Italian voice and IP services operator. The new system will involve management of data concerning voice and IP services, invoicing and Web presentation. Complementing Smarten's proven expertise in customer care and billing for ISPs, Atos Italy maintains a special Telco Business Unit comprising 250 people dedicated to the development of systems for Customer and Billing and Network services.

"Atos brings to the partnership previous expertise gained in the development of customer care and billing systems for various important European Telco operators," said Claudio Vaccarella, CEO of Smarten. "They also bring experience and knowledge gained from working on other projects covering call centres, network performance and the management of intelligent networks."

About Atos
Atos is a leading European information technology services company, present in Benelux, France, Germany, Italy, Portugal, United Kingdom, Spain and Switzerland. Paribas, a French investment bank, owns 13% of the company. The remaining 87% of outstanding shares are held by the public, mostly by institutional investors. Atos is listed on the MarchΦ α RΦglement Mensuel (Monthly Settlement Market) of the Paris Bourse. Atos maintains 11,000 employees across Europe and more than Ç1000m in sales. Atos Italy incorporates more than 1,600 people. Atos is driven by four strategically related operating divisions: Services, Multimedia, Outsourcing and Systems Integration. The Atos strategy is to expand its presence at a fast pace, in industries where information technology creates competitive advantages for companies with sizeable customer bases such as Telecom- munications/media, Financial Services, Retailing and Automotive industries. More information about Atos can be found on the World Wide Web at: http://www.atos-group.com

About Smarten Software
Smarten Software designs, develops, markets and supports customer care and billing systems for the rapidly evolving online business market. Smarten Software's Smarten R2 customer care and billing solution enables real-time management of current and next generation services by ISPs, telecommunications providers and corporations offering online services, in addition to emerging Internet businesses. Smarten Software is already utilised by many IP based operators in Italy and can count Albacom, FST, Netbusiness and Wind amongst its customers. Smarten Software was founded in January 1999 as a start-up company, based upon two years previous experience of working on projects for ISP service management centres. Smarten Software has entered strategic channel alliances in addition to technological partnerships with the likes of IONA Technologies, Versant Object Technology and Xacct Technologies. Smarten Software's headquarters are based in Rome, Italy. Smarten can be found on the World Wide Web at: http://www.smarten.com